Repositorio Institucional de la Universidad de Oviedo

Frontline employees’ collaboration in industrial service innovation: routes of co-creation’s effects on new service performance

Author:

Santos Vijande, María Leticia; López Sánchez, José Ángel; Rudd, J.

Publication date:

2016

Publisher version:

http://dx.doi.org/10.1007/s11747-015-0447-4

Citación:

Journal of the Academy of Marketing Science, 44(3), p. 350-375 (2016); doi:10.1007/s11747-015-0447-4

Descripción física:

p. 350-375

URI:

http://hdl.handle.net/10651/33416

ISSN:

0092-0703

DOI:

10.1007/s11747-015-0447-4