| dc.contributor.author | Vázquez Casielles, Rodolfo | |
| dc.contributor.author | Suárez Álvarez, Leticia | |
| dc.contributor.author | Díaz Martín, Ana María | |
| dc.date.accessioned | 2013-01-30T10:12:39Z | |
| dc.date.available | 2013-01-30T10:12:39Z | |
| dc.date.issued | 2010 | |
| dc.identifier.citation | Psychology & Marketing, 27(5), p. 487-509 (2010); doi:10.1002/mar.20340 | spa |
| dc.identifier.issn | 0742-6046 | |
| dc.identifier.uri | http://hdl.handle.net/10651/9289 | |
| dc.format.extent | p. 487-509 | spa |
| dc.language.iso | eng | |
| dc.relation.ispartof | Psychology & Marketing | spa |
| dc.rights | (c) Psychology & Marketing | |
| dc.source | WOK | spa |
| dc.title | Perceived Justice of Service Recovery Strategies: Impact on Customer Satisfaction and Quality Relationship | spa |
| dc.type | info:eu-repo/semantics/article | |
| dc.identifier.local | 20100311 | spa |
| dc.identifier.doi | 10.1002/mar.20340 | |
| dc.type.dcmi | text | spa |
| dc.relation.publisherversion | http://dx.doi.org/10.1002/mar.20340 | spa |
