Repositorio Institucional de la Universidad de Oviedo

Value-creating functions, satisfaction and loyalty in business markets: a categorical variable approach using a robust methodology under structural equation modeling

Author:

López Sánchez, José Ángel; Santos Vijande, María Leticia; Trespalacios Gutiérrez, Juan Antonio

Publication date:

2012

Publisher version:

http://dx.doi.org/10.1007/s11135-010-9413-x

Citación:

Quality & Quantity, 46(3), p. 777-794 (2012); doi:10.1007/s11135-010-9413-x

Descripción física:

p. 777-794

URI:

http://hdl.handle.net/10651/7414

ISSN:

0033-5177

Identificador local:

20120704

DOI:

10.1007/s11135-010-9413-x