Repositorio Institucional de la Universidad de Oviedo

Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms

Author:

V. Pustokhina, Irina; Pustokhin, Denis A.; Aswathy, R. H.; Jayasankar, T.; Jeyalakshmi, C.; García Díaz, Vicente; Shankar, K.

Publication date:

2021

Publisher version:

http://dx.doi.org/10.1016/j.ipm.2021.102706

Citación:

Information processing & management, 58(6), (2021); doi:10.1016/j.ipm.2021.102706

URI:

http://hdl.handle.net/10651/62898

ISSN:

0306-4573; 1873-5371

DOI:

10.1016/j.ipm.2021.102706