Satisfaction de la clientèle d'une entreprise de services lors des prises de rendez-vous

dc.contributor.advisor	Riopel, Diane	spa
dc.contributor.advisor	Pérez Gladish, Blanca María	spa
dc.contributor.author	Javel, Yvel	spa
dc.contributor.other	Mathematics and Industrial Engineering. École Polytechnique Montreal	spa
dc.date.accessioned	2013-01-30T16:43:31Z
dc.date.available	2013-01-30T16:43:31Z
dc.date.issued	2008	spa
dc.identifier.uri	http://hdl.handle.net/10651/12700
dc.description	Tesis máster	spa
dc.language.iso	fra
dc.subject	Simulation	spa
dc.title	Satisfaction de la clientèle d'une entreprise de services lors des prises de rendez-vous	spa
dc.type	doctoral thesis	spa

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