English español
Search
 

Repositorio de la Universidad de Oviedo > Publicaciones UniOvi > Congresos en UniOvi > 13th International Conference on Industrial Engineering and Industrial Management = XXIII Congreso de Ingeniería de Organización >

Please use this identifier to cite or link to this item: http://hdl.handle.net/10651/51600

Title: Closing gap between new development and voice of customer
Author(s): Grijalvo, Mercedes
Eliopoulos, María Fernanda
Morales-Alonso, Gustavo
Keywords: New service development (NSD)
DMAIC Six Sigma
Critical to quality (CTQ)
Voice of the customer (VOC)
Customer satisfaction
Issue date: 2019
Publisher: Servicio de Publicaciones de la Universidad de Oviedo
Format extent: p. 151-152
Description: International Conference on Industrial Engineering and Industrial Management (13th. 2019. Gijón)
URI: http://hdl.handle.net/10651/51600
ISBN: 978-84-17445-38-6
Appears in Collections:13th International Conference on Industrial Engineering and Industrial Management = XXIII Congreso de Ingeniería de Organización

Files in This Item:

File Description SizeFormat
closing.pdf592,24 kBAdobe PDFView/Open


Exportar a Mendeley


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

 

Base de Datos de Autoridades Biblioteca Universitaria Consultas / Sugerencias