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Browsing by Author Javel, Yvel

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Issue DateTitleAuthor(s)
2010Measurement of clients' satisfaction on appointment assignmentJavel, Yvel; Riopel, Diane; Pérez Gladish, Blanca María
2008Satisfaction de la clientèle d'une entreprise de services lors des prises de rendez-vousJavel, Yvel
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Base de Datos de Autoridades Biblioteca Universitaria Consultas / Sugerencias